Due to the overwhelming number of servicing inquiries we get - and they come in every single day - my time and labor will be put toward customers who have purchased a service slot and their watch is here. Only watches that are here will be evaluated and quoted for restoration. I will not be doing remote evaluations through email or photos. No watch substitutions if you decide to not move ahead with a restoration on your watch here in house. The purchased slot is for one watch only.

To send your watch in for service, purchase one of the limited number of job slots, if one is available. One slot per watch, and the slot is non-refundable. The cost of the slot will be applied to the final cost of the watch restoration. If, after receiving your evaluation and quote, you decide to not move ahead, 60% ($300) will be retained. Once you’ve checked out, we will contact you with the information to send your watch here.

Evaluations are part of the restoration process; and add significantly to the job turnaround time and labor. For completed restorations, the evaluations are done at no additional cost for jobs. if after receiving your quote for service, you choose to not continue with your servicing, 60% / $300 of the slot price will be retained to cover my time to evaluate etc.

All evaluations and restorations are filmed and are uploaded at youtube.com/user/spkslk. Evaluations are done before the job begins, obviously. Your link will be emailed to you along with an updated quote and timeline for service. Doing so will give you the opportunity to see and hear the evaluation and to make a more informed decision. Again, if after receiving your quote for service, you choose to not continue with your servicing, 60% / $300 of the slot price will be retained to cover my time to evaluate etc.

Turnarounds will vary depending on the watch, what it needs, etc, but I will communicate regularly with you once I’m in your watch. We will only have a few watch jobs in at a time, so the turns for completed watch jobs will be much shorter. Times can vary due to the amount of work already in house, or things that pull me away from my bench.